Returns & Exchanges
At Plum, we want you to be completely satisfied with your athletic gear, which is why we offer a 30-day window for returns and exchanges on all items in original condition. Whether the fit isn't right or you've changed your mind, our hassle-free process ensures you get back to your training as quickly as possible.
Return Process
- 1.Initiate Your Request
Visit our online Returns Portal and enter your order number and email address to select the items you wish to return or exchange.
- 2.Package Your Gear
Place your unworn items with original tags attached into the original shipping box or a secure mailer to ensure they are protected during transit.
- 3.Print and Attach Label
Download and print the prepaid shipping label provided by our portal and securely tape it to the outside of your return package.
- 4.Drop Off and Track
Hand your package to the designated carrier and keep your tracking number handy; we will process your refund or ship your exchange within 5 business days of receipt.
